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Customer Services

Here at Windows 2 Go Trade Warehouse, we respect our customers and strive to provide you with a straightforward and reliable shopping experience. There are no high-pressure salesman, just a fun interactive Window and Door quotation service that is supported by our friendly Customer Services team.

The swift dispatch of goods, customer care and our courteous and professional fitting service is central to our success.

 
Speedy Dispatch For DIY Installations

All our Windows and Doors are made to measure using Leading Profiles such as 7000 SHEERFRAME and 6000 SHEERFRAME . Delivery is normally within 10 - 14 days from receipt of order and you will receive the following confirmations by Email:

  • Confirmation 1 - An estimated delivery date based on the date of your order.
  • Confirmation 2 - Confirmation that your goods have been manufactured and are ready for dispatch / collection.
  • Confirmation 3 - Confirmation of the date your goods will be leaving our depot, and the date they will be delivered to your door.

At all times you are free to contact our Customer Services department to check on the progress of your order. Remember to have your unique Customer ID to hand.

Delivery Charges

Windows 2 Go Trade Warehouse's own fleet of vans delivers goods and costs are based on the following:

0 - 15 Miles Radius £10.00 excl. vat
16 - 40 Miles Radius £30.00 excl. vat
41 - 60 Miles Radius £48.00 excl. vat
61 - 99 Miles Radius £52.17 excl. vat
100 - 190 Miles Radius £60.87 excl. vat
191 - 250 Miles Radius £100.00 excl. vat
251 - 300 Miles Radius £240.00 excl. vat
301 - 350 Miles Radius £280.00 excl. vat
351 - 400 Miles Radius £320.00 excl. vat
401 - 450 Miles Radius £360.00 excl. vat
451 - 500 Miles Radius £400.00 excl. vat
501 - 550 Miles Radius £440.00 excl. vat
551 - 600 Miles Radius £480.00 excl. vat
 
 

Installation By Our Professionally Trained Fitters

Fully trained skilled installers can fit your Windows and Doors. If you have chosen to have your goods professionally installed, the third Confirmation Email you receive will confirm the installation date. Our fitting prices are based on the following scale but are always subject to survey:

Window Fitting Fee £110.00 excl. vat
Door Fitting Fee £130.00 excl. vat
French or Patio Door Fitting Fee £160.00 excl. vat

 

 
 
Guarantee - DIY Installation

All Window and Doorframes supplied by Windows 2 Go Trade Warehouse carry a 5-year manufacturers warranty against manufacturing defects. All associated furniture (handles, locks and hinges) carries a 1-year manufacturers warranty against manufacturing defects. Our detailed guarantee and warranty policy can be requested from our Customer Services team.

 
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Guarantee – Our Professional Installation

All installations carried out by Windows 2 Go Trade Warehouse's professional fitting team are covered under Building Regs. (This ensures that all installations meet with Building Regualtions, and are passed / certificated by our local council) For any other information, please call our Customer Services team.

dwc  0161 343 7220
 
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  • * Supply Only
  • * Supply & Fit
  • * Surveys
  • * Genuine
       Trade Rates
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